The Struggle to Cancel DAZN PPV: A Frustrating Experience

Canceling a subscription service can be a straightforward process, but for some users, it's not that easy. This is the case with DAZN PPV, where one user encountered several issues when trying to cancel their membership.

According to the customer, they contacted DAZN's support team and were told that only Roku could assist them with canceling their subscription. However, the user had never had a Roku account and didn't understand how their account was connected to it. They also pointed out that they had deleted the app from the hotel TV where they initially signed up for DAZN.

Fast forward a year later, when the user tried to cancel their membership through DAZN's website, they were told that their account was connected to a third-party platform (Roku) and that they needed to cancel through them instead. The user then downloaded the app on their Roku device and signed up for DAZN with their own information.

Despite having multiple issues with canceling their subscription, the user has continued to use DAZN due to their concerns about canceling their credit card, which is linked to other bills. They have also expressed frustration with the customer support team, who they feel are unhelpful and apologetic.

In addition to the struggles with canceling their membership, the user has experienced issues with receiving confirmation of their cancellation. They have seen their cancellation disappear multiple times, leading them to believe that DAZN is trying to keep customers from leaving.

The user also pointed out that it's impossible to cancel a subscription immediately after signing up for one, as DAZN requires some setup time before allowing cancellations. However, they have noticed inconsistencies with the information provided by DAZN, including receiving an invoice with incorrect account information and being told that they don't have a membership when trying to cancel through their website.

This experience highlights the difficulties that some users may face when trying to cancel their subscriptions with DAZN PPV. It's essential for customers to be aware of these potential issues and to seek assistance from multiple sources if they encounter problems.

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